Accessibility

Accessibility statement

Patrimonio Nacional is committed to making this website accessible in accordance with Royal Decree 1112/2018 of 7 September, transposing Directive (EU) 2016/2102 on the accessibility of public-sector websites and mobile applications.

This accessibility statement applies to the website of the audio guide for the Gardens of Patrimonio Nacional (https://jardines-pn.audioguiartedigital.com).

Compliance status

This website is partially compliant with Royal Decree 1112/2018 owing to the exceptions and the lack of compliance of the aspects indicated below.

Non-accessible content

The content listed below is not accessible for the following reasons:

Non-compliance with Royal Decree 1112/2018

• Interactive maps are provided through an external map provider (OpenStreetMap). As an accessible alternative, each map offers a keyboard- and screen-reader-navigable list of points of interest with the same information.
• Some editor-uploaded images may occasionally have sub-optimal alternative text; these are reviewed on an ongoing basis.

Content outside the scope of the applicable legislation

• Base maps and map tiles from third parties (OpenStreetMap), exempt under Article 3.4 of Royal Decree 1112/2018.

Preparation of this statement

This statement was prepared on 9 June 2026.

The method used was a self-assessment, supported by automated tools (axe-core / pa11y) and manual keyboard and screen-reader testing, in accordance with standard EN 301549:2022.

Statement last reviewed: 9 June 2026.

Feedback and contact information

You may send accessibility-related feedback (for example, report any possible non-compliance, communicate other access difficulties, or submit any query or improvement suggestion), as well as requests for accessible information and complaints, through the Contact section of the Patrimonio Nacional website.

Communications will be received and handled by Patrimonio Nacional, which will respond within twenty working days.

Enforcement procedure

If a request for accessible information or a complaint is rejected, if you disagree with the decision taken, or if the response does not meet the requirements of Article 12.5 of Royal Decree 1112/2018, you may lodge a claim with Patrimonio Nacional in order to learn about and object to the reasons for the rejection, to request that appropriate measures be taken, or to set out the reasons why you consider the response does not meet the required standards.